Recent Posts

If you have mold

1/6/2020 (Permalink)

If you do have mold. Don't panic yet. This may not be a major problem. As noted, all homes have some mold. If it's a small area, generally less than 10 square feet, and not that this is a recommendation, but you may be able to do it yourself or hire a handyman to come in and clean it, but you may need to hire a professional. Avoid scams. Mold removal scams are fairly common. For instance, Kentucky has recently had a rise in reported residential mold cases after a spate of spring and early summer thunderstorms and flooding; this summer, the state alerted its citizens to be vigilant for scam artists and price-gouging by mold removal businesses.

And, of course, being aware that price gouging is a possibility is troubling. It's pretty easy to stay away from a clearly shady operation, like hiring a guy who does business out of the trunk of his car. You'd almost have to be a mind reader or a mold expert to know if a reputable company might be price gouging.

Still, if you're going to hire a company to remove your mold, "always get two bids, so you can get different opinions."

SERVPRO of Grand Prairie is here for all of your restoration needs.

Fire Drills

12/16/2019 (Permalink)

Fire Drills: Not Just for School!

What if there was a fire where you live? Would you know what to do? Talking about fires can be scary because no one likes to think about people getting hurt or their things getting burned. But you can feel less worried if you are prepared.

Home Fire Drills

It's great to talk about emergency plans, but it's even better if you practice them, like the fire drills you have at school. Having a fire drill at home gives everyone a chance to see how they would react in a real emergency. You can see how quickly and safely everyone can get out of the house. Your family should practice this drill twice a year, every year. It's also a good time to remind your parents to change the batteries in the smoke alarms.

A good rule of thumb during a home fire drill is to see if your family can safely get out the house using the escape routes and meet outside at the same place within 3 minutes. For an extra challenge, you might try variations, like pretending that the front door was blocked and you couldn't get out that way.

Different families will have different plans. Some kids live in one-story houses and other kids live in tall buildings. You'll want to talk about escape plans and escape routes

SERVPRO of Grand Prairie is here for all of your restoration needs.

What to do in a fire

12/16/2019 (Permalink)

If Your Clothes Catch Fire

A person's clothes could catch fire during a fire or by accident, like if you step too close to a candle. If this happens, don't run! Instead, stop, drop to the ground, cover your face with your hands, and roll. This will cut off the air and put out the flames. An easy way to remember this is: Stop, Drop, and Roll!

Preventing Fires

Every year, kids of all ages start over 35,000 fires that hurt people and damage property. You can do your part to prevent fires by never playing with matches, lighters, and other fire sources. Also stay away from fireplaces, candles, and stoves.

By following this advice, you'll be doing important work — preventing fires in the first place!

SERVPRO of Grand Prairie is here 24/7 365 for all of your restoration needs.

Fire prevention

12/16/2019 (Permalink)

Fire Prevention is important, especially when it involves your home

Prevention is always the first step in all instances. To prevent a house fire from causing severe damages you truly need tips and tricks that could come in handy in times of a house fire. Fire is disastrous, and you have to be cautious because in as little as two minutes, a house fire can turn into a rapid movement and life-threatening disaster.

According to FEMA, each year thousands of Americans die in fire related incidents with billions of properties lost. In fact, the heat and smoke from the fire causes more deaths. 

Fires are very scary and cause a lot of damage and destruction as well as injuries and deaths. Always remember to stay calm and call for help. Know how to stay safe if a fire ever happens within your home.

 SERVPRO of Grand Prairie is here for all of your restoration needs.

Things to do when in a house fire

11/21/2019 (Permalink)

Things to do when in a house fire

*Close doors: Once you crawled out of a room, close the door behind you. Research has proven that closing doors prevents fire from spreading, which simply means the fire will be relegated to a spot for a while.

*Rest out: Once you are out of the house, stay out. Even if you left your animals or property behind, do not enter a burning house. Notify the fire department officers immediately if you believe people or pets are still in the house and direct them to where they could be.

*Safety evacuation spot: After the evacuation, meet the rest of the family members in a predetermined location and remain there until everyone in the household is rescued. This is done to prevent fire officers from searching for people who are already out of the fire.

SERVPRO of Grand Prairie is here for all of your restoration needs

After a storm

11/13/2019 (Permalink)

Cleaning Up After a Storm

  • Be very careful climbing ladders or working on roofs.
  • Use extreme caution if using a chainsaw to cut trees or branches.
  • Cover leaking roofs before the next rain to prevent further water damage.
  • Remove wet rugs and carpet from floors.
  • Open windows and run fans if you have water damage in your home.

Dealing with Insurance Companies After a Storm

  • Document damage to your home before clean up with photos or video, and compile a written list of damaged items.
  • Read your homeowner insurance policy thoroughly to see what is and isn’t covered before contacting the insurance company.
  • If you have trouble contacting your insurance company, try a multipronged approach including phone calls, emails, faxes, and letters.

Hiring a Contractor for Repairs

  • Except for emergency repairs, check with your insurance company before hiring a contactor.
  • Avoid “fly by night” contractors who are not from your area.
  • Check the local homebuilder’s association for recommendations of reputable contractors.
  • Get several written bids and understand exactly what each bid includes as far as the work to be done and the materials used.
  • Be persistent but patient since reputable contractors may be overwhelmed with work after a storm.

SERVPRO of Grand Prairie is here for all of your mitigation and restoration needs.

Weather-Related Liability

11/13/2019 (Permalink)

Weather-Related Liability

You probably think about weather-related insurance claims in terms of damage to your home, but liability can be a concern as well. There is a risk that if you don't properly maintain your property, other people could get injured and you'd be liable. Fortunately, your home insurance covers liability as well.

For example, if the mail carrier slips on ice on your walkway and gets hurt, or if snow or ice falls from your roof and injures a person below, you could be held responsible.

To avoid these situations, make sure you properly maintain your property, keeping sidewalks clear and removing hazards like dead tree branches as soon as you can.

Any time an accident occurs on your property, the first step you should take is to contact your insurance company, even if you think it's not your fault. The insurance company can then get involved to help you and give advice on the next steps. They may help with legal defense costs if needed, as well.

Make Weather-Related Claims as Soon as Possible

If you notice weather-related damage to your home, call your insurance company right away. Most insurance companies have 24-hour phone numbers you can call in an emergency.

Insurance does not cover gradual damage, so leaving things like leaking water until later could cost you a lot of money. When you alert your insurance company, they can send out an emergency crew to help you prevent further damage.

In fact, in many cases, the relationships insurance carriers have with contractors and service providers mean you'll get assistance much faster through your insurer than if you try to call the providers yourself.

Your priority should be preventing further damage to your home, and your insurance company will expect you to take reasonable steps to do this.

SERVPRO of Grand Prairie is here for all of your mitigation and restoration needs

Before a Fire

11/11/2019 (Permalink)

Before a Fire

Create and Practice a Fire Escape Plan

In the event of a fire, remember that every second counts, so you and your family must always be prepared. Escape plans help you get out of your home quickly.

Twice each year, practice your home fire escape plan.  Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.
  • A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.
  • Make sure that windows are not stuck, screens can be taken out quickly, and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Teach children not to hide from firefighters.

SERVPRO of Grand Prairie is here for all of your restoration needs

Escape plan the elderly & access or functional needs

11/11/2019 (Permalink)

Fire Escape Plan for Older Adults and People with Access or Functional Needs

  • Live near an exit. You'll be safest on the ground floor if you live in an apartment building. If you live in a multi-story home, arrange to sleep on the ground floor, and near an exit.
  • If you use a walker or wheelchair, check all exits to be sure you get through the doorways.
  • Make any necessary accommodations, such as providing exit ramps and widening doorways, to facilitate an emergency escape.
  • Speak to your family members, building manager, or neighbors about your fire safety plan and practice it with them.
  • Contact your local fire department's non-emergency line and explain your special needs. Ask emergency providers to keep your special needs information on file.
  • Keep a phone near your bed and be ready to call 911 or your local emergency number if a fire occurs.

SERVPRO of Grand Prairie is here for all of your restoration needs.

Prevent Home Fires

11/11/2019 (Permalink)

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.


  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.


  • Smoke outside and completely stub out butts in an ashtray or a can filled with sand.
  • Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
  • Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
  • Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

 SERVPRO of Grand Prairie is here for all of your restoration needs.