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After a storm

11/13/2019 (Permalink)

Cleaning Up After a Storm

  • Be very careful climbing ladders or working on roofs.
  • Use extreme caution if using a chainsaw to cut trees or branches.
  • Cover leaking roofs before the next rain to prevent further water damage.
  • Remove wet rugs and carpet from floors.
  • Open windows and run fans if you have water damage in your home.

Dealing with Insurance Companies After a Storm

  • Document damage to your home before clean up with photos or video, and compile a written list of damaged items.
  • Read your homeowner insurance policy thoroughly to see what is and isn’t covered before contacting the insurance company.
  • If you have trouble contacting your insurance company, try a multipronged approach including phone calls, emails, faxes, and letters.

Hiring a Contractor for Repairs

  • Except for emergency repairs, check with your insurance company before hiring a contactor.
  • Avoid “fly by night” contractors who are not from your area.
  • Check the local homebuilder’s association for recommendations of reputable contractors.
  • Get several written bids and understand exactly what each bid includes as far as the work to be done and the materials used.
  • Be persistent but patient since reputable contractors may be overwhelmed with work after a storm.

SERVPRO of Grand Prairie is here for all of your mitigation and restoration needs.

Weather-Related Liability

11/13/2019 (Permalink)

Weather-Related Liability

You probably think about weather-related insurance claims in terms of damage to your home, but liability can be a concern as well. There is a risk that if you don't properly maintain your property, other people could get injured and you'd be liable. Fortunately, your home insurance covers liability as well.

For example, if the mail carrier slips on ice on your walkway and gets hurt, or if snow or ice falls from your roof and injures a person below, you could be held responsible.

To avoid these situations, make sure you properly maintain your property, keeping sidewalks clear and removing hazards like dead tree branches as soon as you can.

Any time an accident occurs on your property, the first step you should take is to contact your insurance company, even if you think it's not your fault. The insurance company can then get involved to help you and give advice on the next steps. They may help with legal defense costs if needed, as well.

Make Weather-Related Claims as Soon as Possible

If you notice weather-related damage to your home, call your insurance company right away. Most insurance companies have 24-hour phone numbers you can call in an emergency.

Insurance does not cover gradual damage, so leaving things like leaking water until later could cost you a lot of money. When you alert your insurance company, they can send out an emergency crew to help you prevent further damage.

In fact, in many cases, the relationships insurance carriers have with contractors and service providers mean you'll get assistance much faster through your insurer than if you try to call the providers yourself.

Your priority should be preventing further damage to your home, and your insurance company will expect you to take reasonable steps to do this.

SERVPRO of Grand Prairie is here for all of your mitigation and restoration needs

Before a Fire

11/11/2019 (Permalink)

Before a Fire

Create and Practice a Fire Escape Plan

In the event of a fire, remember that every second counts, so you and your family must always be prepared. Escape plans help you get out of your home quickly.

Twice each year, practice your home fire escape plan.  Some tips to consider when preparing this plan include:

  • Find two ways to get out of each room in the event the primary way is blocked by fire or smoke.
  • A secondary route might be a window onto a neighboring roof or a collapsible ladder for escape from upper story windows.
  • Make sure that windows are not stuck, screens can be taken out quickly, and that security bars can be properly opened.
  • Practice feeling your way out of the house in the dark or with your eyes closed.
  • Teach children not to hide from firefighters.

SERVPRO of Grand Prairie is here for all of your restoration needs

Escape plan the elderly & access or functional needs

11/11/2019 (Permalink)

Fire Escape Plan for Older Adults and People with Access or Functional Needs

  • Live near an exit. You'll be safest on the ground floor if you live in an apartment building. If you live in a multi-story home, arrange to sleep on the ground floor, and near an exit.
  • If you use a walker or wheelchair, check all exits to be sure you get through the doorways.
  • Make any necessary accommodations, such as providing exit ramps and widening doorways, to facilitate an emergency escape.
  • Speak to your family members, building manager, or neighbors about your fire safety plan and practice it with them.
  • Contact your local fire department's non-emergency line and explain your special needs. Ask emergency providers to keep your special needs information on file.
  • Keep a phone near your bed and be ready to call 911 or your local emergency number if a fire occurs.

SERVPRO of Grand Prairie is here for all of your restoration needs.

Prevent Home Fires

11/11/2019 (Permalink)

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.


  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.


  • Smoke outside and completely stub out butts in an ashtray or a can filled with sand.
  • Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
  • Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
  • Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

 SERVPRO of Grand Prairie is here for all of your restoration needs.

protect your business from wind and hail damage

11/5/2019 (Permalink)

Strong winds and hailstorms can cause significant damage in very little time to a business’s property, resulting in costly repairs and potentially a lengthy business disruption. Beyond the typical structural damage from a storm, gale-force winds can push trees or projectiles onto buildings, and hail can shatter windows and damage your exterior.

Protect your business with adequate wind and hail insurance coverage

A destructive storm can hit anywhere, but certain areas of the country are more likely to experience windstorms – a fact that may be reflected in your business’s insurance coverage. Wind and hail insurance claims are covered through commercial property insurance, which can help you pay to repair or replace damaged property, including equipment, supplies, and structures. A business owner's policy (BOP), which is specifically designed for small businesses, bundles commercial property with general liability insurance at an affordable price, and can also potentially pay for business property damage in the event of a storm.

If you’re in an area with a high risk of windstorms, review your policy language carefully with your Insureon agent. If you’re located in a high-risk zone, you may be able to purchase coverage as an endorsement to your standard small business insurance policy. This could mean a higher premium but more coverage in the event of a serious storm.

SERVPRO of Grand Prairie is here for all of your restoration needs.

How to prepare your home for a storm

10/14/2019 (Permalink)

How to Prepare Your Home for a Storm

Protect the critical areas

Wind is a major threat to your roof, windows, doors and garage doors. Either you or a building contractor can build and install temporary protection, such as approved wind shutters or plywood on windows and coverings for patio and entry doors, strengthen and stiffen garage doors, and install heavy-duty door hardware.

Protect your valuables

Protect mementos in waterproof containers and/or take the items with you if you evacuate. Inventory valuables and contents in the home with pictures or video. Note the approximate value of each item and the date of purchase. You can also send an inventory to a family member outside your region for safekeeping. Also, make sure important documents, such as an insurance policy or mortgage papers, are stored in a safe deposit or fire safe box.

 SERVPRO of Grand Prairie is here for all of your restoration needs.

It's never too early to prepare

10/14/2019 (Permalink)


  • Purchase flood insurance.
  • Buy and install a backflow-prevention device in your sewer line.
  • Consider moving heating/cooling appliances and electrical panel to higher level.
  • Purchase plastic sheeting and sand bags.
  • Seal basement walls to prevent seepage.


Did you know?

  • Most hurricane damage is caused, not by wind, but water entering the house from leaks, broken windows, flood water, storm surges and back- flowing sewers.
  • In over 80% of the cases, wind damage to homes starts when the garage door is compromised.
  • SUVs—because of their larger size and larger tires—are actually more buoyant than small cars and can be swept away on flooded roads just as easily.
  • The most common cause of roof shingle failure during a hurricane is poor installation and improper nailing.
  • If you store water in case of emergencies, you’ll need at least one gallon per person, per day. A three-day supply is a good minimum.

SERVPRO of Grand Prairie is here for all of your restoration needs.

Do you know if you live in a Hurricane zone?

10/14/2019 (Permalink)

Do you know if you live in a hurricane zone? If you live in Florida, Texas, Mississippi, or Louisiana, the answer is probably yes. According to the National Oceanic and Atmospheric Administration (NOAA), determining the likelihood that a hurricane will strike your home is the number one step in preparedness. Hurricanes often bring heavy flooding, winds, and even tornadoes, so don’t just assume that you won’t get hit by a hurricane if you don’t live on the coast. “Hurricanes are not just a coastal problem. Their impacts can be felt hundreds of miles inland,” says NOAA. If you’re wondering if a hurricane in headed your way, NOAA has awesome tracking tools that can show you exactly where the storm will be and around what time, as well as check out hurricanes that already occurred and see the danger zones.

SERVPRO of Grand Prairie is here for all of your restoration needs.

Specific recommendations for decreasing mold exposure

10/11/2019 (Permalink)

  • Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Use an air conditioner or a dehumidifier during humid months.
  • Be sure the home has adequate ventilation, including exhaust fans.
  • Add mold inhibitors to paints before application.
  • Clean bathrooms with mold killing products.
  • Do not carpet bathrooms and basements.
  • Remove or replace previously soaked carpets and upholstery.

What areas have high mold exposure?

  • Antique shops
  • Greenhouses
  • Saunas
  • Farms
  • Mills
  • Construction areas
  • Flower shops
  • Summer cottages

A qualified environmental lab took samples of the mold in my home and gave me the results. Can CDC interpret these results?

Standards for judging what is an acceptable, tolerable, or normal quantity of mold have not been established. If you do decide to pay for environmental sampling for molds, before the work starts, you should ask the consultants who will do the work to establish criteria for interpreting the test results. They should tell you in advance what they will do or what recommendations they will make based on the sampling results. The results of samples taken in your unique situation cannot be interpreted without physical inspection of the contaminated area or without considering the building’s characteristics and the factors that led to the present condition.

SERVPRO of Grand Prairie is here for all of your restoration needs.